Sí, enviamos a todo el mundo. Se aplicarán gastos de envío, que se añadirán al finalizar la compra. Tenemos descuentos y promociones todo el año, así que mantente atento para no perderte ofertas exclusivas.

Depende de dónde se encuentre. Los pedidos procesados aquí tardarán entre 5 y 7 días hábiles en llegar. Las entregas en el extranjero pueden tardar entre 7 y 16 días. Los detalles de la entrega se proporcionarán en su correo electrónico de confirmación.

¡Puede contactarnos a través de nuestra página de contacto! Estaremos encantados de ayudarle.

Yes! Glavon ships to every country worldwide. Free standard shipping is available on all orders over $100 USD. Orders below $100 are subject to a flat shipping fee of $5.99.

Orders are processed within 1–3 business days. After dispatch, estimated delivery is 10–15 business days depending on your location. Please note that delivery times are estimates and may vary due to customs clearance or carrier delays beyond our control.

Tracking numbers are sent by email within 1–5 business days after your order is dispatched. Please check your spam or junk folder first. If you still cannot find it, contact us at help@glavonbrand.com with your order number and we will send it to you right away.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a direct link to follow your shipment in real time. Please allow up to 5 business days after dispatch for the tracking to be updated by the carrier.

Glavon works with trusted international carriers to ensure reliable worldwide delivery. The carrier assigned to your order will be confirmed in your shipping confirmation email along with your tracking number.

If your order has not arrived within 30 days of your shipping confirmation email, please contact us at help@glavonbrand.com with your order number. If the package is confirmed lost, Glavon will issue a full refund or resend your order at no additional cost.

You have 30 days from the delivery date to request a return. Email us at help@glavonbrand.com with your order number and reason for return. Our team will respond within 24–48 hours with your prepaid return label and full instructions. Items must be unworn, unwashed and with all original tags attached.

To request a refund, email us at help@glavonbrand.com with your order number and reason. Once your return is received and approved, your refund will be issued to your original payment method within 3 business days. You may also choose store credit valid for 12 months.

We accept exchanges within 30 days of delivery. Email us at help@glavonbrand.com with your order number and the item or size you would like instead. For a faster exchange, we recommend placing a new order and returning the original item separately.

Our full Size Guide is available in the footer of every page on our website. You can also access it directly here:Size Guide. It includes measurements in both cm and inches for clothing and shoes. If you are between sizes, we recommend sizing up. For further assistance, contact us at help@glavonbrand.com.

You can reach our support team via:

— Email:help@glavonbrand.com — Live chat: available on our website via the chat icon in the bottom right corner

Our team is available Monday to Friday, 8:00 AM – 6:00 PM (BRT). Messages received outside business hours will be answered on the next business day.